Privacy Policy
Your privacy is important to us. This Privacy Policy explains how gridbyte.cc collects, uses, and protects your personal information when you use our website and services.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, contact us for support, or use our services. The types of personal information we may collect include:
- Contact Information: Name, email address, phone number, and postal address
- Account Information: Username, password, and profile information
- Communication Data: Messages, feedback, and correspondence you send to us
- Technical Information: IP address, browser type, device information, and usage data
- Project Information: Business requirements, project specifications, and creative preferences
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- Provide and deliver web design and development services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our services
- Develop, customize, and improve our services and user experience
- Comply with legal obligations and resolve disputes
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
- Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
- Consent: We share information with your explicit consent or at your direction
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Incident response procedures
- Secure hosting infrastructure with SSL certificates
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information under certain circumstances
- Portability: Request transfer of your information to another service provider
- Objection: Object to our processing of your information for certain purposes
- Opt-out: Unsubscribe from marketing communications at any time
To exercise these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
We use cookies for the following purposes:
- Essential Cookies: Necessary for the website to function properly
- Performance Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Enable enhanced functionality and personalization
- Targeting Cookies: Used to deliver advertisements more relevant to you
You can set your browser to refuse cookies, but this may limit your ability to use our services.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. When we transfer your information to other countries, we will take appropriate measures to ensure that your information receives adequate protection in accordance with this Privacy Policy and applicable law.
8. Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our servers promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
gridbyte.cc - Web Design Agency
125 Old Broad Street, London EC2N 1AR, United Kingdom
Phone
+44 20 7946 0958Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (GMT)
Last Updated: December 2024
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Privacy Highlights
- Your data is protected
- Secure encryption
- Your rights respected
- GDPR compliant